Privacy Policy

This Privacy Policy governs the manner in which Total Property Solutions Leeds Ltd ("TPS Leeds," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("users," "you," or "your") of our services and website. This Privacy Policy applies to the website www.tpsleeds.com and all services provided by TPS Leeds.

Information We Collect:

We may collect personal and non-personal information from users in various ways, including but not limited to when users visit our website, fill out a contact form, subscribe to our newsletter, or engage with our services. Personal information may include your name, email address, phone number, and property details. Non-personal information may include browser type, operating system, and IP address.

How We Use Collected Information:

We may use personal information to improve customer service, personalise user experience, send periodic emails, and respond to inquiries, questions, and service requests. Non-personal information is used to analyse trends, administer the site, track user movements, and gather demographic information for internal use. We will not sell, trade, or rent your personal information to third parties.

How We Protect Your Information:

We adopt appropriate data collection, storage, processing, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. Sensitive and private data exchange between the website and users happens over a Secure Socket Layer (SSL) secured communication channel.

Sharing Your Personal Information:

We may share your personal information with third-party service providers who assist us in operating our website or providing services to you. We may also share your information to comply with legal obligations or protect our rights, property, or safety. We will take reasonable steps to ensure that third parties maintain the confidentiality and security of your personal information.

Cookies and Tracking Technologies:

Our website may use cookies to enhance user experience and collect non-personal information. Cookies are small data files stored on a user's computer by the web browser. Users may choose to disable cookies through their browser settings, but this may affect certain features and functionalities of our website.

Third-Party Websites:

Our website may contain links to third-party websites that operate independently. We have no control over the content or practices of these websites and are not responsible for their privacy policies or practices. Users are encouraged to review the privacy policies of any third-party websites they visit.

Children's Privacy:

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information, please contact us immediately, and we will take appropriate steps to remove that information from our records.

Changes to This Privacy Policy:

TPS Leeds may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date at the bottom will reflect the most recent revisions. By continuing to use our website and services after any modifications, you acknowledge and accept the updated Privacy Policy.

Your Acceptance of These Terms:

By using our website and engaging with our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please refrain from using our website and services.